Description
Description
job holder will be responsible for floor staff training need identification, timely assessment and design, deliver as per the Lifestyle vision
Job Responsibilities -
Floor Training
Ensure 100% training coverage based on business requirements. Plan & consult along with the Head of L&D for annual forecasting
Ensure identification and analysis of training needs in coordination with other functional and category managers and provide inputs to the concept learning & development team
Measure the ROI across GCC on the trainings delivered last year to current year showing tangible improvements.
Research on training practices and processes being used & introduced by competitors
Training Delivery & Administration
Provide inputs to the Development team to help design training content (internally administered) in line with concept/ functional requirements to ensure effective and high quality delivery of training to employees
Formulate the annual and monthly training calendars for the territories in consultation of Head of L&D and circulate the calendar to all the respective stake holders in a timely manner
Assist the concept learning & development team, coordinate with preselected vendors/ service providers to ensure timely provision of training infrastructure, development of content and training delivery
Consolidate & collect employee feedback, analyse the same to have a point of discussion with the Head of L&D on quarterly basis for the scope of work required for improvisation.at the end of every training session
Business Context
Partner with the relevant stakeholders like Area/ Store Managers to drive importance of Training initiatives. In addition to the above also coordinate for support staff development initiatives.
People Management
Manage and support recruitment
Monitor team development and facilitate complaint resolution
Set KRA's in consultation with HOD for direct reports and conduct performance appraisal
Oversee staff deployment and drive motivation levels of the direct reportees
Qualification, Experience & Skill: -
Any Graduation Degree
8 years of experience
6 years of experience in training & development
Training Delivery & Timely Execution
Commitment to excellence
Attention to detail
Financial & Business Acumen
Relationship Management
Negotiation skills
Problem Solving & Decision Making
Team Management & Leadership
Resource Management
Planning & Execution abilities
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To apply please visit the careers section of Landmark Group look for Kuwait location and apply against the vacancy.