This job posting expired and applications are no longer accepted.

Airport Services Agent

at Qatar Airways
website:http://careers.qatarairways.com/
Location of the job:Kuwait
Location Kuwait
Date Posted December 9, 2019
Job Type Full-time
Qualifications Post Graduate Diploma Education or equivalent
Total monthly salary offered in USD Unspecified
Language Requirements English
Industry Aviation
Does this job requires a valid work permit/visa for the country which the job is posted? -
Apply on or before/Job application deadline 23-Dec-2019
Country in which job is based Kuwait

Description

About your job:In this role you will deliver excellent service at the airport, helping create a stress free environment for customers travelling with Qatar Airways. You will ensure passengers receive total quality service and adhere to the safety policy and security standards of the company.

Accountabilities include:

  • Delivering the highest level of Customer Service at all customer touch points
  • Constant liaison with Check-in, Boarding Gate, Ramp, Cargo, Lounge.
  • Supervising service partners’ activities for the smooth acceptance of passengers.
  • Directing Arriving/Departing passengers to respective areas such as Arrival Hall, Transfer Area, Departure Gate, Lounge, etc
  • Checking entry requirements (visas, residence permits) are met
  • Coordinating with Cargo, Fuelling company, Baggage Make up Area, aircraft loading team, catering suppliers for a smooth turnaround
  • Handling of company mail
  • Performing pre- and post-flight administration duties
  • Handling baggage claims
  • Ensuring compliance with QR Safety and Security requirements.
  • On Time Performance

About you:

You will have a post graduate diploma education or equivalent. To be successful in this role you will require a minimum of 2 or more years’ proven experience in an Airline or GHA as Passenger Handling and /or Ground Operations staff, with a good knowledge of the Airport working environment. You will be an energetic, enthusiastic, stress resistant person with a positive can-do attitude, a strong team player, have a flexible approach, have strong decision making skills and possess solid commercial awareness. You will have excellent attention to detail and be able to work quickly and accurately under pressure. Ability to adapt to an ever-changing environment is essential. You must be proficient in Microsoft Office. Amadeus Reservations and Altea would be desirable.

Must be willing to work shifts including weekends and night shifts.

Fluency in English (Oral and written ) is essential for this role. Knowledge of Amadeus Reservations & DCS will be an added advantage.

Job Function:Ground Services
Employment Type:Full Time - Permanent
City:Middle East | Kuwait | Kuwait
Last date of application:23-Dec-2019
These details were taken and shared from the career section  Qatar Airways careers website containing the link to the Job

For full details about the job and  apply please visit careers section,Qatar Airways website look for Kuwait location and apply against the vacancy(link below)

Apply Link