Inbound Representative

at Zain Kuwait
website:https://www.kw.zain.com/en/work-place
Location of the job:Kuwait
Location Kuwait
Date Posted December 1, 2019
Job Type Full-time
Total monthly salary offered in USD Unspecified
Language Requirements English, Arabic
Industry Telecom
Does this job requires a valid work permit/visa for the country which the job is posted? Preferred
Apply on or before/Job application deadline 06-Nov-2020
Country in which job is based Kuwait

Description

Zain Kuwait is actively recruiting for the role of Inbound Representative at our Contact Center. Your responsibilities will include, but not be limited to, the following:

  • Facilitating, solving, interacting and providing a high level of customer service that would exceed customer expectations.
  • Greeting customers in a courteous, friendly and professional manner as well as evaluating customer concerns and resolving problems in a timely manner aiming to ensure and secure customer satisfaction in every interaction in a professional manner.
  • Staying updated on products, services, promotions, procedures and terminology for all ZAIN touch points and third party services in order to successfully up-sell.
  • Fulfill individual and team based performance parameters (KPIs) to ensure meeting company standards.

What Do You Need to Qualify

  • A minimum of 2 years' Diploma (Bachelor Degree is preferred)

To apply visit the careers section of Zain,search for Kuwait location (link below)

Apply Link