This job posting expired and applications are no longer accepted.

CUSTOMER SERVICE REPRESENTATIVE ( FOR BOUTIQUE )

at Confidential Company,details undisclosed
Location of the job:
Date Posted May 6, 2020
Job Type Full-time
Total monthly salary offered in USD Unspecified
Industry Landscaping/Horticulture/Agriculture
Citizenship/Nationality Preference if any ANY ARAB NATIONAL
Does this job requires a valid work permit/visa for the country which the job is posted? Yes,Transferable Visa 18/22
Gender preference if any Female
Preferred age limit(if any) Not Applicable
Contact Number +96551302404
Country in which job is based Kuwait
Email for sending job applications erwin@homeandgarden.cc

Description

  • Present, promote, and sell products/services to existing and prospective customers.
  • Receive orders from the clients then communicate to the florists for them assemble the order/s and make sure that orders are aesthetically made.
  • Establish, develop, and maintain positive business and customer relationships.
  • Maintaining a positive, empathetic, and professional attitude toward customers always.
  • Registers and categorizes calls & interacts with customers, including classifying, resolving, and closing customer requests.
  • Communicate/answer calls and respond to emails and provide customers with product and service information, complete call logs, and produce call reports.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.
  • Ensure that all inquiries, requests, and complaints are being addressed promptly to maximize satisfaction.
  • Provide daily/monthly/quarterly reports to the department manager.

Email: erwin@homeandgarden.cc

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