CUSTOMER SERVICE REPRESENTATIVE ( FOR BOUTIQUE )

  • May 6, 2020
REPUTED COMPANY IN KUWAIT
Published
May 6, 2020
Job Type
Total monthly salary offered in USD
Unspecified
Industry
Landscaping/Horticulture/Agriculture
Citizenship/Nationality Preference if any
ANY ARAB NATIONAL
Does this job requires a valid work permit/visa for the country which the job is posted?
Yes,Transferable Visa 18/22
Gender preference if any
Female
Preferred age limit(if any)
Not Applicable
Contact Number
+96551302404
Country in which job is based
Kuwait
Email for sending job applications
erwin@homeandgarden.cc

Description

  • Present, promote, and sell products/services to existing and prospective customers.
  • Receive orders from the clients then communicate to the florists for them assemble the order/s and make sure that orders are aesthetically made.
  • Establish, develop, and maintain positive business and customer relationships.
  • Maintaining a positive, empathetic, and professional attitude toward customers always.
  • Registers and categorizes calls & interacts with customers, including classifying, resolving, and closing customer requests.
  • Communicate/answer calls and respond to emails and provide customers with product and service information, complete call logs, and produce call reports.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.
  • Ensure that all inquiries, requests, and complaints are being addressed promptly to maximize satisfaction.
  • Provide daily/monthly/quarterly reports to the department manager.

Email: erwin@homeandgarden.cc

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